We are unable to accept returns on all beauty and skincare products unless product is damaged during shipping. Please contact us in the event this occurs.
We offer complimentary returns within 30 days of purchase on clothing ONLY that has not been worn and has original tags attached. To return, please pack the items safely back into the original packaging (if possible). Once we receive the package and inspect the product(s), the total amount minus the original shipping cost will be returned back to your original form of payment. Once the return is approved, please allow 10 days for the return to be processed.
Please note: We are not able to refund original shipping charges as these are paid directly to the carrier. QiShop.com does not refund orders for packages that are lost or stolen. Purchases made through unauthorized QiShop.com retailers do not qualify for a refund or exchange.
Once a returned package is received at our facility, please allow up to 10 business days for the refund to be processed. Funds typically take between 3-10 business days to appear on your statement, depending on the banking institution.